CAMLOKET

VIDEO-FIRST STRATEGIES

REAL-TIME CUSTOMER SERVICE

HYBRID RECEPTION SERVICES, PRIVATE & SECURED MEETINGS
& ULTRA LOW STREAM EVENTS

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EXPLAINER VIDEO

With VIDEO CUSTOMER SERVICE
a life person helps your website visitors
find what they are looking for quickly and easily

With video customer service you increase
1) the ACCESSIBILITY of your website,
2) the TRUST in your brand and
3) your conversion and TURNOVER.

Video customer service is an important part of
your ONLINE MARKETING & SALES

Do you know the EUROPEAN ACCESSIBILITY ACT?

The European Accessibility Act will make the digital accessibility of your website
for the elderly and people with disabilities a LEGAL REQUIREMENT from 2025.

CamLoket helps you to comply with EUROPEAN LEGISLATION
and to achieve the MAXIMUM RESULT out of your video customer service

INSTANT VIDEO CONTACT

MOST ASKED QUESTION

What is the difference between CamLoket and, for example,
Skype, Teams, Zoom, FaceTime and WhatsApp?

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EXPLAINER VIDEO

Skype, Teams, Zoom, FaceTime and WhatsApp
offer user-friendly video communication solutions.

CamLoket offers a
PERSONALIZED and EXTRA SECURE
MULTIFUNCTIONAL WEB PAGE
in which video calling is also possible.

In addition, CamLoket supplies
VIDEO CUSTOMER SERVICE COURSES
and the right VIDEO CUSTOMER SERVICE STAFF.

The biggest DIFFERENCES between CamLoket and, for example,
Skype, Teams, Zoom, FaceTime and WhatsApp
with regard to BUSINESS MANAGEMENT are:

CamLoket

Others

FOCUS on video customer service
Customer Service Video COURSES
Video customer service STAFF
PERSONAL guidance
VIDEO PRODUCTION and WEBHOWS

YES
YES
YES
YES
YES

NO
NO
NO
NO
NO

The biggest DIFFERENCES between CamLoket and, for example,
Skype, Teams, Zoom, FaceTime and WhatsApp
with regard to TECHNOLOGY are:

CamLoket

Others

YOUR OWN BRAND and color scheme etc.
EXTRA SECURITY and PRIVACY
CONNECT other providers
Most VIDEO FEATURES
TAILOR-MADE delivery

YES
YES
YES
YES
YES

NO
NO
NO
NO
NO

Can you use Skype, Teams, Zoom, FaceTime and WhatsApp
for VIDEO CUSTOMER SERVICE
and not use CamLoket, specialized in video customer service?

Yes, you can, but then you LIMIT your freedom of movement
in your video customer service.
CONTACT US and ask us about the (im)possibilities.

WHAT WE DO

VIDEO CUSTOMER SERVICE

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VIDEO RECEPTION SERVICES

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EXTRA SECURED VIDEO CONFERNECING

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EXPLAINER VIDEO

VIDEO CUSTOMER SERVICE COURSES

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STAFF

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THE FULL PICTURE

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EXPLAINER VIDEO

Scroll down and continue reading or click here to go to the next video.

When a web shop visitor is interested
in your product or service,
they want to:
– quickly UNDERSTAND
how your website works;
– easily FIND what is wanted;
– be able to ORDER from you hassle-free
and with confidence.

With an easy to find
‘VIDEO CUSTOMER SERVICE’ button
on your website,
you offer your website visitors
the opportunity to
quickly and directly talk
to a live person from your company.
This virtual accessibility gives
your web shop visitors
confidence and this will increase
the conversion and your turnover.

CamLoket’s partners and professionals
have years of experience
in video communication, media production,
training courses, finding the right staff
and providing excellent customer service.
As a result, CamLoket will
TAKE CARE AND GUIDE you in such a way
that you can take on this adventure
with confidence.

More and more websites will use
video customer service;
providing excellent video customer service
will therefore become
an increasingly important part of your
ONLINE MARKETING AND SALES.

In addition, according to the
EUROPEAN ACCESSIBILITY ACT,
from 2025 digital accessibility
for the elderly and people with disabilities
for web shops will become a legal requirement.
It is therefore important
to investigate in a reasonably short term
what works best for you and your website.

Our experience shows
that not every visitor who uses
your ‘VIDEO CUSTOMER SERVICE’ button
wants to switch on the camera
of a laptop, tablet or mobile phone.
This is not necessary as the visitor can use text chat,
for example. The direct (visual) contact with
a LIVING REPRESENTATIVE of your company
is sufficient to gain trust,
facilitate communication and
comply with your legal obligation regarding
accessibility for the elderly and people with disabilities.

CamLoket has a lot of experience
with all facets of video customer service,
but we realize that this may be NEW for you.
That is why CamLoket will communicate with you
in understandable (visual) language and,
if you wish, will be available to you 24/7.

Providing video customer service will
entail some expertise and an additional cost.
We at CamLoket will provide you with
all the information you need and set up
your video customer service for you as
SAFE, OPTIMAL and FINANCIALLY FRIENDLY
as possible and, if desired,
help MANAGE your new golden goose

VIDEO RECEPTIE SERVICES

When someone contacts you
via your website,
they generally want to:
– quickly UNDERSTAND
how your website works;
– being able to easily FIND
what is wanted;
– COMMUNICATE with you
with ease and confidence.

With an easy to find
‘VIDEO RECEPTION’ button
on your website,
you offer your website visitors
the opportunity to
quickly, directly and personally enter into
a conversation with your company.

CamLoket’s partners and professionals
have years of experience
in video communication, training courses,
finding the right staff, media production
and providing
excellent customer service.
As a result, CamLoket will
RELIEVE and GUIDE you in such a way
that you can take on this adventure
with confidence.

More and more websites will use
video reception services;
providing excellent video reception service
will therefore become
an increasingly important part of
your CLIENT COMMUNICATION and
your ONLINE MARKETING and SALES.

In addition, according to the
EUROPEAN ACCESSIBILITY ACT,
from 2025 digital accessibility
for the elderly and people with disabilities
for websites will become a legal requirement.
It is therefore important to investigate
in a reasonably short term
what works best for you and your website.

Our experience shows that
not every visitor who uses
your ‘VIDEO RECEPTION’ button
wants to switch on the camera
of a laptop, tablet or mobile phone.
This is not necessary as the visitor can use text chat,
for example. The direct (visual) contact with
a living representative of your company
is enough to gain trust, promote communication and
comply with your legal obligation regarding accessibility
for the elderly and people with disabilities.

CamLoket has a lot of experience
with all facets of video communication,
but we realize that this may be NEW for you.
That is why CamLoket will communicate with you
in understandable (visual) language and,
if you wish, will be available to you 24/7.

Providing a video reception service
will entail some extra knowledge and some extra costs.
We at CamLoket will provide you with
all the information you want and
set up your video reception service for you as
SAFE, OPTIMAL and FINANCIALLY FRIENDLY
as possible and, if desired,
help you MANAGE your CamLokets

EXTRA SECURED VIDEO CONFERENCING

If you already use
a video communication service,
you can now properly estimate
the VALUE of this for your company.

You most likely want
your video meetings to take place in a
SAFE AND PRIVACY RESPECTIVE
environment.
If you do some research on the internet
you will discover that
every video communication service
(some more often than others)
has been digitally broken into.

By having your video meetings take place
in a CamLoket environment,
you use an
extra virtual PROTECTION WALL.
You can simply continue to use
the video communication service
that you are already using.

For CamLoket, all facets of
video communication
are a picnic, but we fully realize
that the use of this additional security
may be NEW for you.
That is why CamLoket
will communicate with you in
understandable (visual) language and,
if you wish, will be available to you 24/7.

Providing this additional security
will entail some expertise and an extra cost item.
We at CamLoket will provide you with
all the information you want and
set up your video meetings for you
as SAFELY, OPTIMALLLY
and FINANCIALLY FRIENDLY as possible
and, if desired, help manage them.

CamLoket helps you to guarantee
the PRIVACY and ONLINE SECURITY
of your video meetings even more.

COURSES & STAFF

VIDEO CUSTOMER SERVICE COURSES

STAFF

When your video customer service
is manned by yourself and/or your staff.

The documentation you receive at the start
is usually sufficient for
a video customer service self-course,
but if you want to be guided in this,
that is also possible.
CamLoket offers both classroom
and private courses for this.

The cost for a COURSE
video customer service is:

€ 450,- per participant,
3 X 2 hours, live, online,
maximum 5 participants

or

€ 450,- per 2 hours
of private guidance, live online
or at your location.

If you want to
outsource the representation
of your video customer service,
you can do so via CamLoket.

The costs for
video customer service STAFF
depend on your wishes,
such as:

– Do you want Dutch or,
for example, English-speaking
representation?

– Do you want
a video customer service specialist
or do you want
someone who is known from TV?

– Do you want to use
a marketing web show,
for example something like
GAME OF FAME?

CONTACT US to find out what works best for you.

THE FULL PICTURE

CamLoket delivers the complete picture.

– We help you find your way in the wonderful world of
VIDEO CUSTOMER SERVICE, VIDEO RECEPTION SERVICES and
EXTRA SECURED VIDEO CONFERENCING.

– We help you INSTALL and USE the technology.

– We help you with video customer service COURSES.

– We help you find the right video customer service PERSONNEL.

– We are AVAILABLE 24/7 if required.

WHO IS CAMLOKET

CAMLOKET was born
from the combination of
the knowledge, experience and network of
OLAF KITSEROO
in media production, technology and customer service.

This creatively fruitful cross-pollination is
supported by the teams of
Netstairs (technology & legal),
QFC Haarlem (admin) and
OlafKitseroo.com
(media production, online courses & staff).

LinkedIn.

HOW DOES IT WORK?

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EXPLAINER VIDEO

A CamLoket is a virtual room
in the form of an
EXTRA SECURE and PERSONALIZED
MULTIFUNCTIONAL WEB PAGE.

You start with us as standard
with two personalized CamLokets.
We set one CamLoket as ‘PUBLIC’,
the other we set up as ‘PRIVATE’ for you.
You can change this later yourself.

You will receive the login details
and detailed documentation.
This documentation explains how to use your CamLoket.

You place a ‘VIDEO CUSTOMER SERVICE’ link
on your website
and indicate at what times your
video customer service is available.
From now on you can offer your own
video customer service from your own website

The person who manages
your video customer service
ensures that you know
how your CamLoket is operated and that you are
logged in on time with a smartphone, tablet or computer.

As soon as a website visitor
clicks on your
VIDEO CUSTOMER SERVICE link,
a bell will sound
letting your video customer service manager know
that someone has entered your virtual store.

Now it’s up to your
VIDEO CUSTOMER SERVICE MANAGER(S)
to give your customer
the love and attention they wish for

You can move your visitors
from one CamLoket to another,
so you easily can
make your public conversation private.

ORDER

You START with us
receiving two personalized CamLokets.
We setup one CamLoket ‘public’,
the other we setup ‘private’.
You can change this later.
We charge € 150.00 for this.

We charge € 125.00
for one month’s rent
for two CamLokets.
You rent from us
per calendar month
and you can CANCEL at any time.

When you rent a CamLoket
you can count on
our TECHNICAL SUPPORT.
Technical support via e-mail
is included in the monthly rent.
Other technical support
is available upon request.

We offer a COURSE that highlights
the technical, creative and sales side
of video customer service.
We give this course
in three sessions of two hours
to a maximum of 5 participants
at the same time.

As long as you rent our CamLoketten,
you can ask our SPECIALISTS
or even a CELEBRITY
to represent
YOUR video customer service.
Make contact
and ask about the possibilities.

CONTACT US

STANDARD PACKAGE

€ 275,00 excl. BTW

€ 400,00 excl. BTW

v – Set-up and PERSONLIZATION
of two CamLokets.
v – First THREE MONTHS months
rental of your two CamLokets.
v – Extensive DOCUMENTATION
on the use of your CamLokets.
v – Technical SUPPORT.

ORDER

STANDARD PACKAGE PLUS

€ 600,00 excl. BTW

€ 975,00 excl. BTW

v – Set-up and PERSONLIZATION
of two CamLokets.
v – First THREE MONTHS months
rental of your two CamLokets.
v – Extensive DOCUMENTATION
on the use of your CamLokets.
v – Technical SUPPORT.
v – Video customer service
COURSE (3 X 2 hours, maximum 5
participants).

ORDER

When you click on ‘ORDER’ you will be taken to the WEBSHOP PAGE of
technical supplier Netstairs.

At netstairs.shop you purchase your standard package.
CamLoket receives all data and we will PERSONALIZE your CamLokets.
The technology will be monthly billed by Netstairs.
Courses, staff and media production etc. will be billed by CamLoket.

Within 10 CALENDAR DAYS after your purchase, we will hand over all
the information and you can START with your CamLokets.

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CONTACT

DIGITAL WHERE POSSIBLE,
HUMAN WHERE NECESSARY

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CLICK HERE FOR INSTANT VIDEO CONTACT

CamLoket video customer service is available
Monday to Friday from 10:00 AM to 12:00 PM CET.

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